Shipping Policy

Standard Shipping Detail

We offer free standard sea shipping for all orders within the listed regions. However, for customers who require air shipping, the shipping cost will vary depending on your location.

Processing Time:

Our warehouse requires 1-7 business days to process orders. Please account for this processing time in addition to the shipping estimates provided below for a complete understanding of the delivery timeline. Once your order has been dispatched, you will receive a shipping confirmation email. If you don't receive it in your inbox, please check your spam or junk folder.

Please note:
*The above rates apply to mainland destinations and do not include remote islands or dependent areas;
*Shipping fees are periodically updated based on the current situation;
*The above time frames are for reference only. Unexpected delays, such as port inspections, strikes, or similar issues, may occur during times of port or flight congestion. While rare, we have experienced these situations in past deliveries and want to make sure you're aware of this possibility. 

About Taxes:

Taxes are included in the price of our products, and we pay the taxes generated by our products.

If you have any questions, please contact our service support email: info@koowheel.com